This chapter describes the processes involved in configuring Mail and how the system handles inbound and outbound e-mails. You can find out about:
- Inbound and outbound e-mail
- Mapping e-mail message attributes to business object attributes
- Configuring a mail box for each mapping
- Office 365 inbound mail configuration using OAuth2
- Inbound e-mail Action Settings
- Inbound e-mail user settings
- Setting up Mail for outbound e-mail
- Configuring Mail to include CC recipients in replies and notifications
- Sending a report with assignments and reminders
- Using Mail